Your Wellbeing Is Our Priority

Betjini Responsible Gaming — keep it fun, keep it safe

Betjini believes gaming should be a source of entertainment — not stress or problems. That's why we give you limit-setting tools, self-assessment options, and access to support whenever you need it.

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Keep in mind: Gaming is meant to be entertainment. If you feel it's having a negative impact on your life, relationships, or finances, please seek help now.

What Is Responsible Gaming

Responsible gaming means keeping gaming an enjoyable part of life — not letting it become an addiction or a problem. At betjini, we want every member to play with a clear head, within their budget, and within their time limits.

Online gaming is growing fast in Bangladesh. People can now enjoy Sports Betting, casino games, or lottery from home. It's fun — but it comes with responsibility too. betjini believes responsible gaming isn't a restriction; it's what makes gaming more enjoyable.

The core principles of responsible gaming are:

  • Gaming is for entertainment, not a source of income
  • Only bet what you can afford to lose
  • Set a budget beforehand and stick to it
  • Set a time limit and stick to it
  • Don't play when you're emotional or under the influence
  • Don't chase losses by placing more bets

All betjini members get free access to limit-setting, break, and self-exclusion features. They're simple to use and available at any time through your account settings.

Spot the Warning Signs

Problem gambling doesn't happen overnight — it builds gradually. Watch out for the warning signs below:

1
Spending Beyond Your Budget

Repeatedly betting beyond your set budget

2
Chasing Losses

Chasing losses by placing more bets to win back what you've lost

3
Relationship strain

Gaming is causing friction with family or friends

4
Loss of interest in other activities

Spending more time gaming at the expense of work, studies, or hobbies

5
Gambling with borrowed money

Betting with borrowed money or funds you can't afford to lose

6
Feeling restless when unable to play

Feeling anxious or irritable when you're not gaming

7
Gambling in secret

Hiding your gaming activity from family

8
Dishonesty

Lying about the amount you gamble or how much you have lost

Even one of these signs is worth taking seriously. They're not signs of weakness — they're early signals of a problem that can be resolved easily with the right support at the right time.

Self-Assessment

Answer the questions below honestly. This is not a test — it is a chance to better understand yourself.

Limit-Setting Tools

At betjini, you're in control of your own gaming. You can set these limits at any time from your account settings.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Reductions take effect immediately.

Instant
Loss Limit

Set a maximum loss limit for a given period. Once you reach that limit, your session will automatically end.

Automatic
Time Limit

Set how many hours per day or how long per session you want to play. You'll get a reminder when your time is up.

Reminder
Betting Limit

Set a cap on how much you can wager per bet. Smaller bets mean longer enjoyment.

Safe

Limits Decrease Takes effect immediately. Limit Increasecarries a 24–48 hour waiting period — this is intentional, so you don't make decisions in the heat of the moment.

Take a Break & Self-Exclude

Sometimes you just need to step back. betjini offers three types of breaks:

1
Cooling-Off Period (24 hours – 6 weeks)

Temporarily suspend your account. During this period, you won't be able to log in or place bets. Your account will be reactivated automatically once the break ends.

2
Long-Term Break (6 weeks – 1 year)

Choose this option if you need an extended break from gaming. Once the period ends, your account can be reactivated upon written request.

3
Permanent Self-Exclusion

If you feel gaming is no longer good for you, close your account permanently. Once this decision takes effect, the account cannot be reopened, and betjini will also block any new registration.

During self-exclusion, betjini will not send you any promotional emails or SMS. We respect your decision.

How to Take a Break

  1. Log in and go to "Account Settings"
  2. Click on the "Responsible Play" tab
  3. Choose your preferred break type and duration
  4. Confirm — takes effect immediately

Need help? Reach us via live chat or Help Centerto get in touch.

Parental Controls

Betjini strictly enforces an 18+ policy. We have several measures in place to prevent underage access to the platform. As a parent or guardian, here are some steps you can take:

  • Keep your device password-locked and enable parental controls
  • Keep your betjini login details out of your child's reach
  • Have an open conversation with your child about online gaming
  • Install filtering software on your device

If you believe your child or a family member is using betjini, contact us directly. We will act promptly.

Betjini verifies age at registration and requires KYC for any suspicious account. If the NID shows the user is under 18, the account will be closed immediately.

How to Get Help

If you think gaming is becoming a problem, don't try to handle it alone — reach out for help. Asking for support takes courage, not weakness.

Via betjini

  • Live Chat: Talk to us in Bangla, anytime — completely confidential
  • Email: Email us at support@betjini.app and we'll get back to you within 30 minutes
  • Help Center: help-centerhas detailed guidance

What you can do yourself

  • Talk to a trusted friend or family member
  • Use gaming limits and break tools
  • Keep a gaming diary — track how much time and money you're spending
  • Spend time on hobbies or activities as an alternative to gaming
  • Seek financial advice if you've taken on debt

Betjini's support team is trained to talk through gaming concerns. Everything you share stays completely confidential — no judgment, just support.

betjini's Promise

Responsible gaming isn't just a policy for us — it's part of who we are. betjini commits to:

  • We will never encourage a problem gambler to place a bet
  • We will not send promotional messages to members who have self-excluded
  • We won't let limits be breached — the system enforces them automatically
  • We will step in ourselves if we detect suspicious behaviour
  • Underage accounts will be closed immediately
  • Responsible gaming tools will remain free for everyone

We understand that gaming addiction is a real issue, and betjini is here to support you every step of the way. Our goal is to provide a safe and enjoyable gaming environment for everyone.

Betjini's Responsible Gaming features

Every tool we offer, built around your protection

Smart Limit System

Set your own deposit, betting, and loss limits. Reductions take effect immediately; increases require a 24-hour waiting period.

Instant Break

Temporarily suspend your account with one click. Break options range from 24 hours up to 1 year.

View Gaming History

View a full breakdown of how much time and money you have spent. Stay informed, stay in control.

Reality Check Reminder

A pop-up will remind you how long you've been playing after a set period. You choose the interval.

Permanent Self-Exclusion

If needed, close your account permanently. betjini respects that decision.

Confidential Support

Talk in Bangla, 24/7. Get help in a completely confidential, non-judgmental environment.

Frequently Asked Questions

Everything you want to know about responsible gaming

No, setting limits does not close your account. You can continue playing as normal, just within the limits you've set. For example, if you set a daily limit of BDT 500, you won't be able to make further deposits that day once you reach that amount.

Yes, your account balance remains completely safe during any break. Once the break ends or your account is reactivated, you'll be able to withdraw as normal.

Yes. You can report a family member's gaming problem by emailing support@betjini.app. We will take the necessary steps while maintaining full confidentiality.

For permanent self-exclusion, betjini adds your details (name, NID, mobile number) to a blocklist. Any future attempt to open a new account using the same information will be blocked.

Yes, all of betjini's responsible gaming tools are completely free. Deposit limits, bet limits, breaks, or self-exclusion — there's no charge for any of it.
 Play It Safe

Play responsibly — keep the fun going, always

Register with betjini and enjoy a healthy, fun gaming experience with access to all our responsible gaming tools.

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