Data Protection Documentation

Betjini Privacy Policy — Your Data is Completely Safe with Us

Every piece of your personal information on betjini is kept under the highest level of protection. This privacy policy explains what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
256-bit SSL Encryption
0% Third-Party Sales
24/7 Security Monitoring
18+ Age verification is mandatory

This privacy policy applies to all members using the betjini platform. By using betjini, you are considered to have agreed to this policy. If you have any questions, Help Centerto get in touch.

1 Introduction

Betjini is a trusted online gaming platform in Bangladesh. We believe that every member's personal information belongs to them, and protecting it is our primary responsibility. This Privacy Policy ("Policy") clearly explains what information betjini collects, why we collect it, and how it is used and kept secure.

By using the betjini website or app, you confirm that you have read and accepted this Privacy Policy. We may update this policy at any time and will notify you of any changes.

Betjini never sells or shares your personal information with advertising agencies. Your privacy matters to us more than business.

2 What Information We Collect

Betjini only collects information necessary to operate the platform and improve service quality. No unnecessary data is collected.

Personal Identity Information

Full name, date of birth, nationality, NID or passport number — collected during registration and KYC verification.

Contact Information

Mobile number, email address — for account communication and security notifications.

Financial Information

Mobile Pay, Nagad, or bank account details — used for processing deposits and withdrawals. Card numbers and PINs are never stored.

Technical Information

IP address, device type, browser, and operating system — collected for security and fraud prevention purposes.

Gaming Activity

Login time, game history, bet amounts — to monitor accounts and ensure responsible gaming.

2.1 How We Collect Data

  • When filling out the registration form
  • At the time of KYC document submission
  • When making a deposit or withdrawal
  • When contacting the support team
  • While browsing the platform (via cookies)

3 How Your Information Is Used

Betjini uses collected information strictly for defined purposes. No data is ever used unnecessarily.

Purpose Data Type Basis
Account Management Name, Email, Mobile Contractual Necessity
Identity Verification (KYC) NID, Passport Legal Obligations
Payment Processing Bank / Mobile Banking Contractual Necessity
Fraud Prevention IP, device, gaming history Legitimate Interest
Customer Support Contact Information Contractual Necessity
Responsible Gaming Game Types & Limits Legitimate Interests & Legal Obligations
Promotions & Offers Gaming Preferences Consent (opt-in basis)

You can opt out of promotional emails or SMS at any time — either through your account settings or by contacting our support team.

4 Who Your Data is Shared With

Betjini does not sell your information to third parties. However, limited data may be shared in specific circumstances:

4.1 Payment Processors

Necessary information is shared with Mobile Pay, Nagad, Rocket, or your bank to process deposits and withdrawals. These providers follow their own privacy policies and use your data solely for transaction processing.

4.2 Regulatory Authority

Where required by legal obligation or court order, necessary information may be shared with government authorities. Suspicious transactions may be reported to the relevant authorities in compliance with anti-money laundering laws.

4.3 Technology Partners

Only the minimum necessary information is shared with game providers and technology partners, strictly for platform operation. All such partners are bound by strict confidentiality agreements.

Betjini never sells or rents your information to advertising agencies, data brokers, or any other third party for commercial purposes.

5 Cookies Policy

Betjini uses cookies to keep the website and app running smoothly and to improve your experience.

5.1 Cookie Types

Cookie Name Purpose Type
Session Cookie Maintaining login status Mandatory
Security Cookies CSRF & Other Attack Prevention Mandatory
Preference Cookies Remembering language & theme settings Optional
Analytics Cookies Page Performance Improvement Optional

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

6 Data Security Measures

Betjini follows the highest industry security standards to protect your privacy. Key aspects of our security framework:

  • 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels
  • Encrypted Database: All data stored on our servers is kept in encrypted form
  • Firewall & DDoS Protection: Protected against unauthorized access and cyberattacks
  • Two-Factor Authentication (2FA): An extra layer of security for your account
  • Regular Security Audits: Regularly reviewed by a third-party team of experts
  • Access Control: Only authorized personnel can access specific data

In the event of a data breach, betjini will notify affected members within 72 hours and take immediate action.

6.1 What You Can Do

  • Use a strong password combining letters, numbers, and special characters
  • Never share your password with anyone
  • Avoid using your account on public Wi-Fi networks
  • Keep 2FA Enabled
  • Report any suspicious activity to support immediately

7 Your Rights

As a betjini member, you have a number of rights regarding your personal data.

1
Right to Access

You can find out what information betjini holds about you

2
Right to Rectification

You may request that any inaccurate information be corrected

3
Right to Erasure

You can request deletion of your data under certain circumstances

4
Right to Restrict Processing

You can request that we stop using your data for specific purposes

5
Data Portability

You can request a download of your personal data

6
Right to Object

You can request to stop receiving promotional communications

To exercise these rights, support@betjini.appPlease email us. We will respond within 30 days of receiving your request.

8 How Long Data Is Retained

Betjini retains your data only for as long as necessary — no longer.

  • While the account is active: All Data Secured
  • After account closure: May be retained for up to 5 years in accordance with legal obligations
  • KYC Documents: Up to 7 years as required by law
  • Transaction Records: Up to 7 years as required by financial regulations
  • Cookies Data: At end of session or up to 1 year maximum

9 Children's Privacy

Betjini is intended for individuals aged 18 and above only. We do not knowingly collect personal information from minors.

If we are notified that a minor has opened an account on betjini, that account will be closed immediately and all collected data will be deleted. If a parent or guardian believes their child is using betjini, they should contact us immediately at support@betjini.appto get in touch.

If anyone under the age of 18 opens an account and is identified during KYC, the account will be closed immediately and any deposited funds will not be refunded.

10 Privacy Policy Updates

Betjini may update this Privacy Policy from time to time. When changes are made:

  • A notification will be sent to your registered email
  • A clear notice will be displayed on the platform
  • The "Last Updated" date at the top of the page will be changed
  • At least 14 days' notice will be given for significant changes

Continued use of the platform after changes have been made constitutes your acceptance of the updated policy.

11 Contact

For any privacy-related questions, concerns, or requests, please get in touch with us:

  • Email: support@betjini.app
  • Live Chat: 24/7 via the platform
  • Help Center: help-center Go to Page

Upon receiving a privacy request Within 30 days A response will be provided. If a matter is complex and requires more time, you will be notified accordingly.

What Makes betjini's Privacy Policy Different

We don't just make promises — we back them up

Maximum Encryption

Every data transfer is secured with 256-bit SSL. Bank-grade security standards applied throughout.

We never sell your data

Your data is never sold to third parties. It is shared only when required by law.

Your Control

View, correct, or delete your data — full control is in your hands.

Regular Security Audits

Third-party experts regularly audit our systems to ensure there are no vulnerabilities.

Transparency in Bengali

No legal jargon. A plain-language policy written so every member can understand it.

Quick Notifications

You will be notified within 72 hours of any security issues or policy changes.

Frequently Asked Questions

Your Privacy Questions Answered

No. betjini never stores bank card numbers, CVV codes, or PINs. Payment gateways communicate directly with the bank or mobile banking servers, and no card details are ever held on betjini's servers.

Even after an account is closed, certain data (particularly transaction and KYC records) may be retained for up to 5–7 years due to legal obligations. However, the use of your data for marketing or promotional purposes will be stopped immediately.

Only authorized betjini staff who require access for their role can view specific data. All access is logged and reviewed on a regular basis.

Click the "Unsubscribe" link at the bottom of any promotional email, or email our support team. Your request will be processed within 48 hours.

betjini stores data in internationally certified, secure data centers. All servers are ISO 27001 certified and under 24/7 security monitoring.
 Play Safe

Your data is secure — join with complete peace of mind

Your privacy is our top priority at betjini. Register now and start playing on Bangladesh's most secure gaming platform.

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